Return Policy {Updated 11/5/23}

At 13% Clothing, we strive to provide our customers with high-quality products and exceptional service. If for any reason you are not completely satisfied with your purchase, we are here to assist you with our return policy.

1. Returns

• You have 30 days from the date of purchase to initiate a return.
• To be eligible for a return, your item must be in unused and in the same condition that you received it.

2. Refunds

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• We will also notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 7-14 days for the refund to appear in your account.

3. Exchanges

• If you received a defective or damaged item, we will gladly exchange it for the same product.
• If you need to exchange it for a different item, please contact our customer support team for assistance.

4. Return Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you are returning an item over $X, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

5. Contact Us

If you have any questions or need further assistance with your return, please contact our customer support team at percenthirteen@gmail.com or 346-243-8469.

7. Changes to the Return Policy

13% Clothing reserves the right to modify or update this return policy at any time. Any changes will be posted on our website, and the date of the latest revision will be included at the top of the policy.

By making a purchase with 13% Clothing, you acknowledge and agree to the terms of this return policy.

Thank you for choosing 13% Clothing. We value your business and are committed to providing you with a positive shopping experience.